Privacy Policy
How we collect, use, and protect your personal information.
Last Updated: July 2026
Information We Collect
When you place an order or interact with AL SHIFA HERB, we may collect the following information:
- Personal Identification: Name, phone number, email address, shipping address.
- Order Details: Products purchased, order history, payment method (we do not store payment card details).
- Communication: Messages sent via WhatsApp, email, or our contact form.
- Usage Data: Pages visited, time spent, device type, browser information via cookies.
How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders, including shipping and delivery updates.
- To communicate with you regarding your order, queries, or customer support requests.
- To improve our website, products, and customer experience.
- To send promotional offers or updates (only with your consent).
- To comply with legal obligations and prevent fraudulent transactions.
Data Protection
We take data security seriously. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include secure servers, encrypted communications (SSL), and restricted internal access to customer data.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our site. We use essential cookies for site functionality and analytics cookies to improve our services. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.
Third-Party Services
We may share your information with trusted third-party service providers who assist us in operating our business, such as:
- Shipping partners (for order delivery).
- Payment processors (we do not store payment card details).
- Analytics providers (to understand website usage).
These third parties are contractually obligated to keep your information confidential and use it only for the services they provide to us.
Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent for marketing communications at any time.
- Lodge a complaint with relevant data protection authorities.
To exercise any of these rights, please contact us using the information below.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Phone: +91 9557687044
- Email: alshifaherb000@gmail.com
- Address: Uttar Pradesh, India